To further enhance customer experience and drive growth for our clients, Dreamlake, the leading e-Commerce SaaS company specializing in cruise distribution, welcomes Thomas Forssell, as our Client Success Manager to the team.

This hire underscores Dreamlake's commitment to delivering exceptional value to clients and ensuring their success in the competitive cruise travel market.

The role of a Client Success Manager is pivotal in today's SaaS landscape, where turning customer feedback and data into actionable insights is key to building future-proof products that support customer growth.

Thomas Forssell brings a background in digital strategy and years of experience in the SaaS industry. He has a strong track record in customer success, helping clients drive adoption, optimize performance, and reach their business goals.

"I’m thrilled to join the team. Dreamlake is uniquely positioned to help digitize the cruise travel industry, and I’m really looking forward to helping our customers unlock the full business value of our platform and scale their digital cruise sales," says Thomas.

At Dreamlake, the future looks bright, and this is just one of many steps the company is taking to ensure continued success and innovation in the years to come. Stay tuned for more exciting updates from Dreamlake as we continue to redefine excellence in the cruise travel e-commerce industry.